Corporate social responsibility level – theoretical approach
More details
Hide details
Wrocław University of Economics
Online publication date: 2014-06-27
Management 2014;18(1):34–42
The paper presents a theoretical method for assessing the level of corporate social responsibility (CSR) using original concept of CSR continuum model (CSR CM). The CSR CM constitutes from two main parameters: the institutional level of CSR and the CSR area. Theoretical background for the institutional levels is the CMM concept. The identified areas of the CSR CM consist of such as: employees, customers, suppliers, local community and natural environment.
“CMMIR for Services, Version 1.3, Technical Report”, Carnegie Mellon University, 2010.
Chrissis M.B., Konrad M., Shrum, S. (2003), CMMI: Guidelines for Process Integration and Product Improvement, A BPT Book Review by Paul Harmon, Business Process Trends, September 2003, p.2., available at: (accessed January 2014).
Crawford J.K (2007), Project Management Maturity Model, Second Edition, Auerbach Publications, Taylor & Francis Group, New York.
European Commission (2011), Communication form the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions, A renewed EU strategy 2011-14 for Corporate Social Responsibility, 25.10.2011 COM (2011) 681 final, Brussels.
5. (accessed January 2014).
Kumta G.A., Shah M.D. (2002), Capability Maturity Model. A Human Perspective, Delhi Business Review, vol. 3, No. 1, January - June.
Paulk M. C., Curtis B., Chrissis M. B., Weber Ch. V. (1996), Capability Maturity Model SM for Software, Carnegie Mellon University, Pittsburgh, Pennsylvania.
ISSN:1429-9321 (1997-2019)