SCIENCE ARTICLE
A Samsung production system-based approach to improve manufacturing process management in Vietnamese firms
 
 
More details
Hide details
1
Faculty of Industrial and Energy Management, Electric Power University, Viet Nam
 
 
Submission date: 2023-10-02
 
 
Final revision date: 2023-12-07
 
 
Acceptance date: 2024-03-04
 
 
Online publication date: 2024-03-25
 
 
Publication date: 2024-03-25
 
 
Corresponding author
Minh Dat Nguyen   

Faculty of Industrial and Energy Management, Electric Power University, Viet Nam
 
 
Management 2024;28(1):49-72
 
KEYWORDS
JEL CLASSIFICATION CODES
D24
L23
L60
M10
 
TOPICS
ABSTRACT
Today, more and more Vietnamese firms consider continuous improvement as the best way to increase their manufacturing capability. This paper aims to illustrate the effectiveness of manufacturing processes management from the Samsung production system (SPS) approach when it was implemented to improve capability of existing production process in Vietnamese firms. The paper is a combination of descriptive and field research to demonstrate how SPS principles are appropriate for five real industry cases in particular and all Vietnamese manufacturing companies in general. In five cases, the usage of SPS-based tools has turned out to be fruitful. They solved problems of continuous improvement management in Vietnamese firms and created significant achievements in quality improvement and productivity increase. The paper investigates the core value of Samsung’s continuous process improvement. The way that Samsung has used to improve quality and profitability simultanously can be adapted by manufacturing companies.
REFERENCES (31)
1.
Cain, G. (2020). Samsung Rising: Inside the secretive company conquering Tech: Random House.
 
2.
Chang, S.-I. (2012). Study on human resource management in Korea’s chaebol enterprise: a case study of Samsung Electronics. The International Journal of Human Resource Management, 23(7), pp. 1436-1461.
 
3.
Choi, B., Kim, J., Leem, B. h., Lee, C. Y., & Hong, H. k. (2012). Empirical analysis of the relationship between Six Sigma management activities and corporate competitiveness: Focusing on Samsung Group in Korea. International journal of operations & production management.
 
4.
Gainsborough, M. (2007). Globalisation and the state revisited: A view from provincial Vietnam. Journal of Contemporary Asia, 37(1), pp. 1-18.
 
5.
Hoang, D. T., Igel, B., & Laosirihongthong, T. (2010). Total quality management (TQM) strategy and organisational characteristics: Evidence from a recent WTO member. Total quality management, 21(9), pp. 931-951.
 
6.
Hwang. (2013). Samsung’s new management: Learn from and beat Japan. Retrieved from https://pulsenews.co.kr/view.p....
 
7.
Khanna, T., Song, J., & Lee, K. (2011). The paradox of Samsung’s rise. Harvard business review, 89(7-8), pp. 142-147.
 
8.
Kim, R. (2007). Samsung’s competitive innovation and strategic intent for global expansion. Problems and perspectives in management(5, Iss. 3),pp. 131-137.
 
9.
Lee, J., Lee, K., & Heo, J. (2015). Supplier Partnership Strategy And Global Competitiveness: A Case Of Samsung Electronics. Eurasian Journal of Business and Management, 3(4), pp. 1-12.
 
10.
Lee, K.-C., & Choi, B. (2006). Six Sigma management activities and their influence on corporate competitiveness. Total Quality Management & Business Excellence, 17(7), pp. 893-911.
 
11.
Mellahi, K., & Eyuboglu, F. (2001). Critical factors for successful total quality management implementation in Turkey: evidence from the banking sector. Total quality management, 12(6), pp. 745-756.
 
12.
Nguyen, P. A., & Robinson, A. G. (2010). Managing continuous improvement in Vietnam: Unique challenges and approaches to overcome them. Quality Management Journal, 17(2), pp. 27-41.
 
13.
Nguyen, P. A., & Robinson, A. G. (2015). Continuous improvement in Vietnam: unique approaches for a unique culture. Journal of Asia Business Studies.
 
14.
Park, S., & Gil, Y. (2006). How Samsung transformed its corporate R&D center. Research-Technology Management, 49(4), pp. 24-29.
 
15.
Pucik, V., & Lim, J.-C. (2001). Transforming human resource management in a Korean Chaebol: A case study of Samsung. Asia Pacific business review, 7(4), pp. 137-160.
 
16.
Rogers, G., & Bottaci, L. (1997). Modular production systems: a new manufacturing paradigm. Journal of intelligent manufacturing, 8(2), pp. 147-156.
 
17.
Rumetna, M., Renny, E. E., & Lina, T. N. (2020). Designing an Information System for Inventory Forecasting:(Case Study: Samsung Partner Plaza, Sorong City). International Journal of Advances in Data Information Systems, 1(2), pp. 80-88.
 
18.
Sako, M. (2003). Modularity and outsourcing:the nature of co-evolution of product architecture andorganisation architecture in the global automotive industry. Retrieved from http://gerpisa.org/rencontre/1....
 
19.
Samsung Electronics. (2016). Samsung sustainability report 2016. Retrieved from https://images.samsung.com/is/....
 
20.
Samsung Electronics. (2020a). A journey towards a sustainability future. Retrieved from https://images.samsung.com/is/....
 
21.
Samsung Electronics. (2020b). Quality Handbook. Retrieved from https://www.samsung.com/semico....
 
22.
Samsung Electronics Vietnam. (2020). Samsung production improvement handbook.
 
23.
Shin, W. S., & Kim, C. (2015). Samsung’s journey to excellence in quality. International Journal of Quality and Service Sciences.
 
24.
Song, J., & Lee, K. (2014). The Samsung way: Transformational management strategies from the world leader in innovation and design. New York: McGraw Hill Professional.
 
25.
Stuart, I., McCutcheon, D., Handfield, R., McLachlin, R., & Samson, D. (2002). Effective case research in operations management: a process perspective. Journal of operations management, 20(5), pp. 419-433.
 
26.
Vietnam Industry Agency. (2018). Samsung Vietnam opens more training courses for consultants in support industry. Vietnam news. Retrieved from https://en.vietnamplus.vn/sams....
 
27.
Vietnam Industry Agency. (2020). Samsung coordinates with the Ministry of Industry and Trade to advise on enterprise improvement in Hai Duong province. Retrieved from https://vsi.gov.vn/en/news-det....
 
28.
Vietnam News. (2019). 35 local firms become tier-1 suppliers for Samsung. Retrieved from http://bizhub.vn/corporate-new... -tier-1-suppliers-for-samsung_306094.html.
 
29.
Voss, C., Tsikriktsis, N., & Frohlich, M. (2002). Case research in operations management. International journal of operations & production management.
 
30.
Wong, C.-Y., & Lee, K. (2022). Evolution of innovation systems of two industrial districts in East Asia: transformation and upgrade from a peripheral system and the role of the core firms, Samsung and TSMC. Journal of Evolutionary Economics, 32, pp. 955-990.
 
31.
Yang, H. M., Choi, B. S., Park, H. J., Suh, M. S., & Chae, B. K. (2007). Supply chain management six sigma: a management innovation methodology at the Samsung Group. Supply Chain Management: An International Journal.
 
eISSN:2299-193X
ISSN:1429-9321 (1997-2019)
Journals System - logo
Scroll to top